Terms of service
Terms of Service
Welcome to Luca & Co, where sustainability meets style in providing eco-friendly products for children. Before you start shopping, please take a moment to review our Terms of Service:
- Environmental Commitment:
- Luca & Co is dedicated to offering eco-friendly, sustainable, and responsibly sourced products. We prioritise items that are safe for children and gentle on the planet.
- Product Information:
- We strive to provide accurate and detailed product information. If you have any questions, feel free to contact our customer support team before making a purchase.
- Ordering Process:
- By placing an order on our website, you confirm that you have read, understood, and agreed to these Terms of Service.
- Orders are subject to availability. In the event that an item is out of stock, we will notify you and provide alternatives or issue a refund.
- Pricing and Payment:
- Prices are displayed in your local currency and include applicable taxes. Shipping costs, if any, will be calculated and displayed during the checkout process.
- We accept secure online payments.
- Shipping and Delivery:
- We strive to process and ship orders promptly. Please refer to our Shipping Policy for detailed information.
- Returns and Exchanges:
- Our Returns Policy outlines the procedures for returning items. We encourage responsible consumption, and if you have any concerns about a product, please contact our customer support team.
- Privacy and Security:
- Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you agree to the terms outlined in our Privacy Policy.
- Community and Social Responsibility:
- Join us in our mission to promote eco-friendly practices. Share your experiences, ideas, and tips on our social media channels and be a part of our growing community. #LucaandCo
- Contact Information:
- For any questions, concerns, or assistance, please contact our Customer Service team at info@lucaandcostore.com or via the live chat function on the website
Thank you for choosing us as your preferred eco-friendly online children's store. Together, let's make a positive impact on the world while providing the best for our little ones.